Returns & Exchanges
At telesinstore, we want you to be completely satisfied with your electronics purchase. If your gear isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery in their original packaging.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return or exchange.
Prepare the Package
Securely pack the electronics in their original box with all included manuals, cables, and accessories to ensure a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our technical team inspects the device, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing